Discord identity
Log in with Discord through authorization-code OAuth. TicketQuill stores a hashed opaque session—not your Discord password.
Security
Every server is a boundary, not just a filter.
TicketQuill combines Discord authorization, database tenant isolation, and server-side validation so the browser never becomes the source of truth.
Guild-scoped authority
Manage Server or Administrator access is checked before a customer can enter a server workspace.
Separated processes
The dashboard does not receive the Discord bot token. Requested Discord changes travel through a durable, revalidated outbox.
Customer-owned archives
Conversation transcripts and ticket attachments stay in the customer’s Discord instead of TicketQuill file storage.
Ready to configure?